Billing

Where do I add my card for WhatsApp charges?

On Meta, not in Fliok: Meta bills WhatsApp message charges directly to your WhatsApp Business account. In Fliok, open Costs in the menu. Can Meta charge you?, at the top, shows whether Meta charged for your last paid message or refused it for payment, and gives an owner or admin a button that opens Meta’s billing page for your WhatsApp Business account; there, choose Add payment method. Until a working payment method is on Meta, template messages are refused. The same page shows what Meta charged this month; your invoice comes from Meta. Owners and admins also have it in Settings, Plan & billing, on the WhatsApp charges tab: this month’s estimate, the button to your WhatsApp Business account’s payment page on Meta, and WhatsApp Manager. Where to see what ads cost: ads are paid from your ad account on Meta, separately from WhatsApp messages. In Fliok, open Ads and choose the Payments tab; Instagram ads have the same tab under Instagram, Ads, and are paid from the same ad account. It shows what Meta reports the whole ad account spent this month and last month, how the ad account pays, and gives an owner or admin the button Change payment method on Meta, with the steps. The same is on the WhatsApp ads and Instagram ads tabs of Plan & billing, with a button to Ads Manager. Meta does not charge for the Instagram messages you send and receive through Fliok.

Last reviewed 20 October 2026