Billing
What does the plan fee cover, and who bills WhatsApp messages?
The plan fee (Basic ₹1,999 or Pro ₹4,499 a month in India, excluding 18% GST; $29 or $65 a month in US dollars outside India) pays for the platform. Invoices & receipts and Bookings are part of Basic and above, at no extra fee: 300 bills and quotations and 500 bookings a month on Basic, 1,500 and 2,500 on Pro. On Basic and above, AI usage is paid from the prepaid wallet. WhatsApp message charges are billed by Meta directly to your WhatsApp Business account, never through us; Meta does not charge for the first 1,000 service messages a month on each number, or for replies typed in the WhatsApp Business app.
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Billing
More answers on this
- Does my WhatsApp account have to be billed in rupees by 31 December 2026?Yes, if Meta bills your business in India (the Sold-To country in Meta's Billing Hub).Read more
- What changes in WhatsApp pricing in 2027?Two things, and neither is a new per-message rate. If Meta bills your business in India, every WhatsApp Business account in your portfolio must be billed…Read more
- Where do I add my card for WhatsApp charges?On Meta, not in Fliok: Meta bills WhatsApp message charges directly to your WhatsApp Business account. In Fliok, open Costs in the menu.Read more
- What does WhatsApp cost through Fliok?Two separate bills: Meta charges for the WhatsApp messages you send, and Fliok charges its plan fee and the AI you use.Read more
- If Fliok changes its prices, does my subscription change?No. Your subscription keeps the price you subscribed at for as long as it keeps renewing, and Plan & billing shows what you pay.Read more
- What happens when I reach my monthly message allowance?Each plan sets how many outgoing messages Fliok sends for you in a calendar month: 100 on Free, 10,000 on Basic, 100,000 on Pro and no limit on Enterprise.Read more
- How do I cancel?The workspace owner can cancel from Settings, Billing. Cancelling stops the next renewal; you keep the plan until the end of the period you have paid for.Read more
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