Inbox and automation

Does the inbox have keyboard shortcuts?

Yes. Press ? in the inbox to see them, or pick Keyboard shortcuts from a chat’s More menu. j or ↓: next chat (↓ while in the chat list); k or ↑: previous chat (↑ while in the chat list); Enter or o: open the highlighted chat; r: write a reply; e: resolve the open chat, or reopen it; a: assign the open chat to me; u: mark the open chat as unread; /: search chats; Esc: leave the reply box, close a menu or panel; ?: show these shortcuts. They never fire while you are typing a reply or a search, or with Ctrl, ⌘ or Alt held, so your browser’s own shortcuts keep working.