Getting started
Will you help me set up?
Yes. Onboarding assistance is included on every plan, Free too. If you get stuck connecting your number, submitting a template, setting up the CRM or the AI agent, write to us and a person helps you through it. Steps that happen inside Meta, such as business verification and template review, are decided by Meta.
Last reviewed
Getting started
More answers on this
- How do I connect my WhatsApp number?Create an account, then follow Meta’s embedded signup from the onboarding screen: sign in with Facebook, pick or create your business portfolio and…Read more
- How do I get the green tick on WhatsApp?The green tick is Meta’s Official Business Account badge, shown today as a blue checkmark beside the business name, and only Meta grants it, one phone…Read more
- Do I have to stop using the WhatsApp Business App?No. With coexistence your number runs on the API and in the Business App at the same time.Read more
- How do I get my contacts in?Anyone who messages your number is added automatically, and with coexistence the contacts saved in your Business App sync across.Read more
- How do I make my business page?Open Business page in the menu, check what it says about you, switch on the buttons you want, press Save and then Publish.Read more
- How do I build an enquiry form?Open Business page, then Forms, press New form and pick one of the 5 starting points: an enquiry, a callback request, an admission enquiry, a quotation…Read more
- Can my team share the number?Yes. Invite teammates and give each a role: owner, admin, agent or viewer.Read more
- Can I limit what a team member sees or does?Yes, on any plan with more than one seat. Open Settings, then Team, and choose Restrictions on that person’s row.Read more
Still need help?
Email hello@fliok.com or use the contact form. We reply within one business day, Monday to Saturday, 9 AM to 7 PM IST.