Getting started
How do I get the green tick on WhatsApp?
The green tick is Meta’s Official Business Account badge, shown today as a blue checkmark beside the business name, and only Meta grants it, one phone number at a time. You can ask for it in WhatsApp Manager once the business portfolio is verified, the number’s display name is approved, two-step verification is on and the number has been on the platform for 30 days; Meta reviews each request and decides. Fliok cannot apply for you or speed up the review, and you do not need the badge: templates, broadcasts, chatbots and the AI agent all work without it. Settings shows each number’s display name status and quality, so you can check you are in good standing first.
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Getting started
More answers on this
- How do I connect my WhatsApp number?Create an account, then follow Meta’s embedded signup from the onboarding screen: sign in with Facebook, pick or create your business portfolio and…Read more
- Will you help me set up?Yes. Onboarding assistance is included on every plan, Free too. If you get stuck connecting your number, submitting a template, setting up the CRM or the…Read more
- Do I have to stop using the WhatsApp Business App?No. With coexistence your number runs on the API and in the Business App at the same time.Read more
- How do I get my contacts in?Anyone who messages your number is added automatically, and with coexistence the contacts saved in your Business App sync across.Read more
- How do I make my business page?Open Business page in the menu, check what it says about you, switch on the buttons you want, press Save and then Publish.Read more
- How do I build an enquiry form?Open Business page, then Forms, press New form and pick one of the 5 starting points: an enquiry, a callback request, an admission enquiry, a quotation…Read more
- Can my team share the number?Yes. Invite teammates and give each a role: owner, admin, agent or viewer.Read more
- Can I limit what a team member sees or does?Yes, on any plan with more than one seat. Open Settings, then Team, and choose Restrictions on that person’s row.Read more
Still need help?
Email hello@fliok.com or use the contact form. We reply within one business day, Monday to Saturday, 9 AM to 7 PM IST.