Getting started
How do I get my contacts in?
Anyone who messages your number is added automatically, and with coexistence the contacts saved in your Business App sync across. From the Basic plan you can also import a CSV on the Contacts page, and leads from website forms and lead portals arrive through your lead-capture URL.
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Getting started
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- How do I connect my WhatsApp number?Create an account, then follow Meta’s embedded signup from the onboarding screen: sign in with Facebook, pick or create your business portfolio and…Read more
- How do I get the green tick on WhatsApp?The green tick is Meta’s Official Business Account badge, shown today as a blue checkmark beside the business name, and only Meta grants it, one phone…Read more
- Will you help me set up?Yes. Onboarding assistance is included on every plan, Free too. If you get stuck connecting your number, submitting a template, setting up the CRM or the…Read more
- Do I have to stop using the WhatsApp Business App?No. With coexistence your number runs on the API and in the Business App at the same time.Read more
- How do I make my business page?Open Business page in the menu, check what it says about you, switch on the buttons you want, press Save and then Publish.Read more
- How do I build an enquiry form?Open Business page, then Forms, press New form and pick one of the 5 starting points: an enquiry, a callback request, an admission enquiry, a quotation…Read more
- Can my team share the number?Yes. Invite teammates and give each a role: owner, admin, agent or viewer.Read more
- Can I limit what a team member sees or does?Yes, on any plan with more than one seat. Open Settings, then Team, and choose Restrictions on that person’s row.Read more
Still need help?
Email hello@fliok.com or use the contact form. We reply within one business day, Monday to Saturday, 9 AM to 7 PM IST.