Getting started
Do I have to stop using the WhatsApp Business App?
No. With coexistence your number runs on the API and in the Business App at the same time. Replies sent from the phone appear in the Fliok inbox, your contacts sync, and up to six months of chat history can be imported. Linked WhatsApp Web and desktop sessions are signed out when you connect, and you need to open the app at least once every 14 days.
Getting started
More answers on this
- How do I connect my WhatsApp number?Create an account, then follow Meta’s embedded signup from the onboarding screen: sign in with Facebook, pick or create your business portfolio and…Read more
- Will you help me set up?Yes. Onboarding assistance is included on every plan, Free too. If you get stuck connecting your number, submitting a template, setting up the CRM or the…Read more
- How do I get my contacts in?Anyone who messages your number is added automatically, and with coexistence the contacts saved in your Business App sync across.Read more
- Can my team share the number?Yes. Invite teammates and give each a role: owner, admin, agent or viewer.Read more
Still need help?
Email hello@fliok.com or use the contact form. We reply within one business day, Monday to Saturday, 9 AM to 7 PM IST.