The AI agent
What does the AI cost?
Each AI reply that is sent costs ₹0.50, paid from a prepaid wallet that is separate from your plan. Other AI features, such as reply suggestions or template drafts, cost between ₹0.05 and ₹1.00 per use. You top up from ₹100. When the wallet is empty the AI pauses; everything else keeps working. Prices exclude 18% GST. AI prices changed in October 2026: a workspace that already had an AI wallet keeps the earlier rates (₹0.10 a reply) until 20 November 2026.
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The AI agent
More answers on this
- Which plans include the AI agent?Basic, Pro and Enterprise. It is not included on Free. Each AI reply is paid from a prepaid wallet, separate from the plan.Read more
- How do I stop the AI answering a conversation?Reply yourself from the inbox and the AI steps aside on that conversation.Read more
- Can the AI set itself up from my website?It can draft its business facts from it, during onboarding or later. In Settings, AI, choose Draft from my website and enter your address: Fliok reads…Read more
- Can I ask Fliok about my business on WhatsApp?Yes. In Settings, under Your account, switch on Ask Fliok on WhatsApp, then message your business number from your own WhatsApp number.Read more
- Can Fliok AI look things up on the web?Yes. Fliok AI can search the web and read pages in two places, each with its own switch: the assistant in your dashboard, and replies to customers.Read more
- What is the Zusta AI Assistant?An assistant inside the dashboard, on every plan: press ⌘J (Ctrl+J on Windows) and ask in plain words.Read more
Still need help?
Email hello@fliok.com or use the contact form. We reply within one business day, Monday to Saturday, 9 AM to 7 PM IST.