The AI agent
What is the Zusta AI Assistant?
An assistant inside the dashboard, on every plan: press ⌘J (Ctrl+J on Windows) and ask in plain words. It looks things up across your workspace, and for anything that changes or sends something (a task, a template, a broadcast, a message, a WhatsApp Pay request) it shows a card with exactly what will happen and waits for your approval. Owners and admins can also ask roughly what Meta will bill for WhatsApp this month. Once Instagram is connected, the assistant reads DMs, comments, posts and insights, and with your approval replies to a DM or a comment, hides a comment or schedules a post your team drafted. It never deletes anything on Instagram, never creates or publishes ads and never changes billing. A card works once and expires after 10 minutes, and riskier actions ask you to type “delete” first. The assistant works with your own role and plan, in your workspace only; how many messages each person can send it a day depends on the plan.
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The AI agent
More answers on this
- Which plans include the AI agent?Basic, Pro and Enterprise. It is not included on Free. Each AI reply is paid from a prepaid wallet, separate from the plan.Read more
- What does the AI cost?Each AI reply that is sent costs ₹0.50, paid from a prepaid wallet that is separate from your plan.Read more
- How do I stop the AI answering a conversation?Reply yourself from the inbox and the AI steps aside on that conversation.Read more
- Can the AI set itself up from my website?It can draft its business facts from it, during onboarding or later. In Settings, AI, choose Draft from my website and enter your address: Fliok reads…Read more
- Can I ask Fliok about my business on WhatsApp?Yes. In Settings, under Your account, switch on Ask Fliok on WhatsApp, then message your business number from your own WhatsApp number.Read more
- Can Fliok AI look things up on the web?Yes. Fliok AI can search the web and read pages in two places, each with its own switch: the assistant in your dashboard, and replies to customers.Read more
Still need help?
Email hello@fliok.com or use the contact form. We reply within one business day, Monday to Saturday, 9 AM to 7 PM IST.