Skip to content

Invoices and bookings

What are the limits on invoices and bookings, and what counts?

Invoices and bookings are part of Basic, Pro and Enterprise, each with a monthly limit; they are not on Free and are not add-ons. Bills and quotations issued: 300 on Basic, 1,500 on Pro and unlimited on Enterprise. Invoices, proformas and quotations count. A bill counts when it is issued, and still counts if you cancel it later; an invoice made from a proforma counts as a second one. A quotation counts once, when it is first sent, and each bill raised from it counts as one of its own; so does each bill a recurring bill raises. Drafts, receipts, edits, resends, reminders and statements do not count. Bookings made: 500 on Basic, 2,500 on Pro and unlimited on Enterprise. Bookings from your page and bookings your team adds both count, whatever became of them; moving a booking, or bringing a cancelled one back, does not count again. A time that was held for an advance that never came is not counted. Customer emails: 1,000 on Basic, 5,000 on Pro and 25,000 on Enterprise a month, shared by both features, one for each address an email goes to (a bill can go to up to 3 addresses). WhatsApp messages count toward your plan’s monthly message allowance instead, and Meta bills them to your own account. Three of these messages go as marketing messages, at Meta’s marketing rate, because each makes an offer: a quotation, its one follow-up, and a renewal reminder. Every other one, from an invoice to a booking reminder, goes as a utility message. The month is the calendar month in UTC, so in India the count starts again at 5:30 in the morning on the 1st. Invoices, Bookings, their settings and Plan & billing show how many are used this month and when the count starts again. From 80% of a month’s bills and quotations or bookings, the Invoices and Bookings pages show how many are left and the owner and admins get an alert; they get another when the month’s are used up. At a limit nothing is deleted: new bills and quotations cannot be issued, or your booking page asks customers to contact you directly, until the 1st or an upgrade. When it is the bookings, the owner and admins are also told each time a customer is turned away, at most once an hour, with how many tries were turned away that day. A recurring bill that finds the month’s bills and quotations used up waits, and is raised by itself on the 1st, or as soon as you upgrade. At the email limit, emails stop and WhatsApp messages carry on. Recording payments, cancelling, exports and everything already made keep working. Pro gives 1,500 bills and quotations and 2,500 bookings a month, and an upgrade takes effect at once. On Basic, customer pages and PDFs carry “Powered by Fliok” and emails “Sent with Fliok”; Pro and Enterprise carry neither.

Last reviewed

Invoices and bookings

More answers on this

Still need help?

Email hello@fliok.com or use the contact form. We reply within one business day, Monday to Saturday, 9 AM to 7 PM IST.