Invoices and bookings

Can customers pick a staff member?

Yes. Add the people who take bookings, and your booking page asks Choose who, with Anyone available as one of the choices. An admin adds them in Settings, Integrations, Bookings, under People who take bookings: up to 50 people, or rooms, chairs and courts. Each one has their own hours inside your opening hours, their time off, and the services they do. A person can be linked to a team member’s sign-in, and that team member can then record their own time off. Each person takes one customer at a time, and nobody is booked twice. A booking for Anyone available goes to whoever is free with the fewest bookings that day; a tie goes to the fewest that week, then to the order of your list. Switch off Let customers choose who and the page only asks for a time. A service that nobody is set for stays on the shared calendar, where Customers at the same time says how many you can serve at once. With nobody added at all, your bookings share one calendar. On the Bookings page, the Calendar tab shows a day or a week, for everyone or for one person. Your team can add a booking with a person, with Anyone available or with No one yet, and can give a booking to someone else later. Adding time off, or switching someone off, never cancels a booking. The bookings it touches are listed as Bookings to move, and you give each one to someone else or move it to another day. A person who still has bookings ahead cannot be removed until those are moved. Messages name who the booking is with, such as “Haircut with Riya”, unless you switch that off.