Invoices and bookings

How do my customers pay an invoice?

Every bill shows what is owed and how to pay it: a UPI QR for the exact amount, your bank details, and Pay online through your own Razorpay account. An admin sets these up once in the business details, under Getting paid: your UPI ID, and your account holder name, account number, IFSC and bank name. With a UPI ID, a bill in rupees carries a QR code on its PDF and on its page, and on a phone the page also has a Pay with a UPI app button. The QR and the button are always for the exact balance, so a part-paid bill asks only for what is left. Pay online appears on the bill’s page once your own Razorpay account is connected under Settings, CRM, Payments. The customer pays on Razorpay’s page by card, UPI or net banking; the payment is recorded on the invoice by itself and the receipt goes out. A UPI or bank payment does not tell Fliok that it happened, so record it yourself with Record payment: the amount, how it was paid, the date and a reference. Every payment gets a receipt with its own number, sent on WhatsApp and by email unless you untick it. Part payments are fine, and TDS the customer deducted comes off the balance too. The money always goes straight to you: Fliok never holds it. What your bank or your gateway charges is between you and them.