Razorpay payment links integration
Razorpay payment links, sent from the lead
Send payment links from your own Razorpay account to WhatsApp leads, and see paid, expired or cancelled on the lead.
Basic and upYour own Razorpay accountFliok takes no cut

Okay, send me the link for the advance.
12:10- Payment link sent₹15,000 · on WhatsApp · 12:11
- Payment receivedPaid₹15,000 · Razorpay · 12:19
- Moved to Wonby the payment · 12:19
What it does
What you get with Razorpay
Drawn with the dashboard’s own pieces, with sample data.
Links from the lead, or by themselves
Any amount from a lead, or from an automation such as moving to Negotiation.
AutomationOnWhenA lead moves stage · into NegotiationSend payment linkAmount: deal value · on WhatsAppNotify the ownerPayment link sent to {{name}}Status comes back
Paid, expired and cancelled return to the lead; a payment can mark it Won.
Payment links- RRahul Mehta₹15,000Paid
- AAnanya Iyer₹4,500Sent
- VVivek Nair₹2,000Expired
- KKabir Khan₹9,999Cancelled
Sent on WhatsApp
A chat message inside the 24-hour window, recorded on the lead either way.
RRahul MehtaLead · via WhatsAppOkay, send me the link for the advance.
12:10Here is the payment link for the advance of ₹15,000: rzp.io/i/7Kq2mX12:11Your account, your money
Created in, and paid into, your Razorpay account. Fliok never holds the money.
PaymentsConnected- Gateway
- Razorpay · your account
- Key id
- rzp_live_••••••3kQ
- Webhook
- 4 events
Links are created in, and paid into, your own account
Setup
Connect Razorpay in 3 steps
- 1In Fliok
Paste your API keys
Settings → Integrations → Razorpay: key id and secret, checked with Razorpay and stored encrypted.
- 2In Razorpay
Add the webhook
Fliok’s URL and secret, with payment_link.paid, payment.captured, payment_link.expired and payment_link.cancelled.
- 3In Fliok
Send a link
From a lead, or with a “send payment link” automation step.
Good to know
- Outside the 24-hour window, copy the link or send it inside an approved template.
- Links expire after 7 days by default; Razorpay’s own SMS and email for the link are off.
- The customer pays on Razorpay’s page. To pay inside the chat, use WhatsApp Pay.
- This is separate from paying for your Fliok plan.
No. The link is created in your own Razorpay account and the money is paid into it. Razorpay’s own fees apply as usual.
Not as a plain chat message: WhatsApp allows free-form messages only within 24 hours of the customer’s last message. Send it inside an approved template, or another way.
Basic or above, as part of the CRM.
Connect Razorpay to WhatsApp
Start on the Free plan, then connect Razorpay on Basic or higher.
Free forever plan · Keep your WhatsApp app