Multi-Agent Live Chat
One Number. Your Whole Team.
Replace the single phone nobody can share with a proper team inbox. Everyone logs in, everyone sees the same conversations, and it is always clear who owns the reply.
Everything Included
How It Works
Add Your Agents
Invite teammates and set each one's role — owner, admin, agent or viewer — from the dashboard.
Assign Conversations
Assign a chat to whoever should own it, and star or pin the threads that need watching.
Support at Scale
Your team works from one inbox, with the AI agent covering the gaps when nobody is online.
Built for These Industries
“Our support team handles far more volume than before Fliok. One inbox, clear ownership, and no more passing a phone around.”
Frequently Asked Questions
Can multiple agents use the same WhatsApp number?
Yes — that is the point. All agents share one WhatsApp Business number and work from a centralised inbox, so the customer sees one consistent identity while your team collaborates behind it.
How many seats do I get?
The Free plan is a single user. Basic and Pro both include 6 seats — one owner plus five teammates. Need more than that? Enterprise is contract-priced with unlimited seats.
How are conversations distributed?
Manually, and deliberately so. Anyone can pick up any conversation from the shared inbox, and you assign a chat to a specific agent when you want ownership to be explicit. There is no automatic skill-based routing engine.
Is there a mobile app?
Yes. Fliok installs as a PWA on desktop and mobile, and there is an Android app. Web push notifications mean you hear about a new message without keeping a tab open.
Ready to Get Started?
Start free today — no credit card required.