Customer story
The UGC Agency: half the replies it sends from Fliok written by AI, answered in seconds
Disclosure
The UGC Agency makes user-generated videos for brands. It is run by Zusta Autonetic, the company that builds Fliok.
Since 8 June 2026, every enquiry to The UGC Agency's WhatsApp number has landed in Fliok's shared inbox.
Read the story- 1,262customers started a chat
- 6,482messages sent by customers
- 1,565replies written by Fliok's AI
- 3,569replies the team still typed on the phone app
Figures from Fliok's own records, 8 June to 4 October 2026.