About Fliok
A WhatsApp Business platform for teams who have outgrown one phone with one person answering it.
Why we built it
WhatsApp is where most Indian businesses already talk to their customers. What they do not have is a way to run it like a business channel: several people answering one number without talking over each other, broadcasts that do not get the number blocked, and a record of what was said to whom.
Fliok is that layer. It connects straight to Meta's WhatsApp Business Cloud API — no reseller in the middle — and adds a shared inbox, templates, broadcasts with real delivery reporting, automation, an AI assistant you control, a documented REST API, and GST-compliant invoicing.
It works alongside the WhatsApp Business app rather than replacing it, so you can keep answering from your phone while your team works the same number from a dashboard.
What we stand for
The values that guide every product decision and customer interaction
Customer first
Every decision starts with what's best for the businesses using this — including telling them when a feature would not help them.
Say the true thing
Honest pricing, honest delivery reporting, and honest limits. If WhatsApp will not deliver a message, we tell you why instead of hiding it in a success rate.
Ship what works
Features go live when they work end to end, not when they demo well. Anything still being built is marked as such on the features page.
Play by the rules
Built directly on Meta's official WhatsApp Cloud API. No unofficial automation, no scraping, nothing that puts your number at risk of being banned.
Who you are dealing with
- Legal entity
- Zusta Autonetic Private Limited
- Registered office
- 2/164A VC, Baghajatin, Kolkata 700047, West Bengal, India
- GSTIN
- 19AACCZ2050N1ZZ
- Platform
- Meta WhatsApp Business Cloud API, connected directly — messages are sent by Meta, not relayed through a third-party gateway.
- Support
- support@fliok.com · Mon–Sat, 9AM–7PM IST
Fliok is an independent product. It is not affiliated with, endorsed by, or sponsored by WhatsApp LLC or Meta Platforms, Inc. “WhatsApp” is a trademark of WhatsApp LLC.
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