Coaching institutes
WhatsApp for coaching institutes: from enquiry to admission
For coaching centres, tuition classes and test-prep institutes, Fliok answers course enquiries on your WhatsApp number, books demo classes inside the chat, puts every counsellor on the same number with their own leads, and sends batch and fee updates as approved templates. Counselling, admissions and the AI agent that answers questions after hours all run on Basic.
How it works
The workflow, step by step
Each piece is a Fliok feature you can switch on today, with the plan it needs.
- Basic+Enquiries from ads and your websiteClick-to-WhatsApp ad leads arrive with the ad attached, and website forms post to your capture link, so every enquiry becomes a lead with its source.Learn more
- Basic+Demo classes booked in the chatUse the “Book an appointment” or “Qualify a lead” WhatsApp Flow to collect the course, the student’s class and a preferred slot without a web form.Learn more
- Basic+Counsellors on one numberEvery counsellor works from the shared inbox, with new leads routed to them by your rules and, if you choose, a view of only their own leads.Learn more
- Basic+Batch announcements to the right studentsTag contacts by course and batch, then broadcast an approved template to just that segment, now or scheduled.Learn more
- Basic+Course questions answered after hoursThe AI agent answers from the course details, fees and timings you give it, in the student’s language, Hinglish included, and hands over when a parent asks for a person.Learn more
- Basic+Fee links on WhatsAppSend a Razorpay payment link from your own account, from the lead, while the chat’s 24-hour window is open.Learn more
Template drafts
Messages you could submit to Meta
Drafts, not pre-approved templates: adapt the wording to your business and submit them from the Templates page. The category decides what Meta charges.
- demo_class_confirmationUtility
Hi {{1}}, your demo class for {{2}} is booked for {{3}} at {{4}}. Reply here if you need a different slot.
It confirms a booking the student made, so it is utility.
- batch_timing_changeUtility
Hi {{1}}, the {{2}} batch will meet at {{3}} from {{4}}. Reply here with any questions.
It updates an enrolled student about their own batch.
- admissions_openMarketing
Hi {{1}}, admissions for our {{2}} batch starting {{3}} are open. Reply YES for the fee details.
An admissions offer is marketing.
A fee reminder is utility only when it is about a student’s existing enrolment; an offer or a discount makes it marketing.
Message parents and students who asked to hear from you, and honour opt-outs. Fliok skips opted-out contacts on every business-initiated send.
Yes. Basic includes 6 seats and Pro 15, the owner included, all on the same number through the shared inbox, with assignment so each enquiry has one counsellor.
Yes. Tag contacts by course or batch and broadcast an approved template to that segment. Broadcasts start on the Basic plan.
It replies in the language the student or parent writes in, including Hinglish and mixed messages. The AI agent is on the Basic plan and above.
Try it on your own number
Start on the Free plan, no card, and upgrade when you need broadcasts, the CRM or the AI agent.
Free forever plan · Keep your WhatsApp app · GST invoice on every payment