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Quotations on WhatsApp: A quotation your customer accepts on their phone

Send the price before the order. Your customer opens the link, types their name and accepts, and you raise the bill in one tap.

Part of Invoices & receipts · included in Basic and above · not on Free

Part of Invoices & receipts, not an add-on
Basic & up
A new quotation is valid, unless you change it
15 days
Parts in a payment schedule
2 to 8
The customer answers on a page, with no app
No sign-in

What it does

Everything in Quotations

  • A PDF quotation with its own number
  • Sent from your own WhatsApp number, and by email
  • Accept, ask for a change or decline, from a link
  • Optional items the customer can tick
  • The whole amount, an advance, or 2 to 8 parts
  • One tap raises the bill for each part
  • One follow-up before the valid date
  • Revise it, and the customer accepts the new version

What your customer sees

One page: the price, the options and a clear yes

The button in the message opens the quotation’s own page. The customer ticks what they want, types their name and accepts, asks for a change or declines.

  • Optional items stay out of the total until they are ticked
  • The page says what is recorded, before they accept
  • Valid for 15 days unless you change it

How it is paid for

The whole amount, an advance, or in parts

Say how the work is paid for as you write the quotation. A schedule has 2 to 8 parts, and each is a share, an amount or the balance.

  • Due when they accept, on a date, or when something happens
  • Printed on the quotation, for the customer to read
  • An advance is billed first; the balance when you say the work is done

From yes to money

Every part with its bill, and what is still to be billed

An accepted quotation lists each part of its schedule with the bill raised for it, what has been received and what is still to be billed.

  • Raise each bill as an invoice or as a proforma
  • A part whose bill was cancelled can be billed again
  • Each bill has its own page to pay on, and its own reminders
How payment reminders work

Drawn with the dashboard's own components, with sample data.

Getting started

Up and running in four steps

  1. 01

    Make the quotation

    Open Invoices and press New quotation. Add what you are quoting for, and mark a line Optional if the customer may add it.

  2. 02

    Say how it is paid for

    Full amount, Advance or In parts, and the day it is valid until.

  3. 03

    Send it

    It goes from your own WhatsApp number and by email, as a PDF with a link to its page.

  4. 04

    Bill it once accepted

    Your team is told. Open the quotation and raise the bill for each part, as an invoice or a proforma.

Who it’s for

Built for these industries

Businesses that agree a price before the work starts. They are examples, not a list of customers.

  • Agencies & freelancers
  • Weddings & events
  • Home services
  • Coaching institutes
  • Traders & wholesalers
  • B2B & manufacturing

What it costs

Part of your plan, not an add-on

Quotations are part of Invoices & receipts, on Basic, Pro and Enterprise. They are not on Free.

Each monthBasicProEnterprise
Documents issuedA quotation counts once, when it is first sent. Each bill raised from it counts as a document of its own3001,500Unlimited
Customer emailsOne per address; shared with Bookings1,0005,00025,000
  • On WhatsApp a quotation goes as an ordinary message while the customer’s chat is open. Otherwise it goes as a marketing message, at Meta’s marketing rate: a customer who has stopped marketing messages, or who got another marketing message from you in the last 48 hours, gets it by email only.
  • Meta bills each WhatsApp message to your own WhatsApp Business account at its own rates; Fliok adds no markup.
  • Each WhatsApp message also counts toward your plan’s monthly message allowance.
  • On Basic, customer pages and PDFs carry “Powered by Fliok” and emails “Sent with Fliok”. Pro and Enterprise carry neither.

Said plainly

What it doesn’t do

A quotation gets you a clear yes and a bill to send. These are not part of it.

  • A signatureAccepting records the name typed, the time and the version. It is a record of the yes, not a digital signature.
  • Taking moneyA quotation never takes money itself. Each part is paid on the bill you raise for it.
  • Follow-ups after the valid dateOne follow-up goes before the valid date. Nothing is sent once that date has passed.

Got questions?

Frequently asked questions

Straight answers about Quotations. Anything else, ask us.

Send the price, get a clear yes

Part of Invoices & receipts · included in Basic and above · not on Free

Free forever plan · Keep your WhatsApp app