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Fliok blog

How WhatsApp Business actually works

Plain explanations of Meta's rules and of what Fliok does with them: broadcasts without bans, chatbots and AI, coexistence, templates, pricing, ads, Instagram, LinkedIn and integrations. Written by the team that builds the product.

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54 articles
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Instagram

Manage Instagram DMs and comments from Fliok

Fliok’s Instagram section: a shared inbox for Instagram Direct with AI replies, comment moderation, post scheduling, insights and ads, beside WhatsApp.

Updated 6 min read
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Guides

Collect payments inside WhatsApp chats with WhatsApp Pay

How a WhatsApp Pay request works in India: customers pay by UPI, card or netbanking without leaving the chat, into your own Razorpay or PayU account. Setup and limits.

Updated 4 min read
A salesman in an electronics showroom smiling at his phone while holding a clipboard checklist
CRM

WhatsApp CRM: how to turn chats into a sales pipeline

A practical way to run sales on WhatsApp: make every chat a lead, give it an owner and a next step, automate the reminders and review the pipeline every week.

Updated 7 min read
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Ads

The free window for Click-to-WhatsApp ad leads

A lead from a Click-to-WhatsApp ad opens a window in which your messages are free, for up to 7 days. The catch: free-form replies stop at 24 hours.

Updated 3 min read
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Billing

How AI replies are billed on Fliok

From the Basic plan, each AI reply costs ₹0.50 from a prepaid wallet, plus Meta’s per-message fee. Other AI charges, how GST works, and what happens when it runs out.

Updated 3 min read

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