Payment reminders on WhatsApp: Know who owes you, and remind them in one tap
Reminders go from your own WhatsApp number around the due date and stop when the bill is paid. Who owes you lists everyone still to pay.
Part of Invoices & receipts · included in Basic and above · not on Free
Hello Yash, invoice INV/26-27/0044 from Your business is now past its due date. The balance to pay is ₹8,500.00 and it was due on 14 Oct 2026. You can view the invoice and the ways to pay using the button below. If you have already paid, please ignore this message.
Sorry, it slipped. Paid by UPI just now.
Hello Yash, we have received your payment of ₹8,500.00 for INV/26-27/0044. Your receipt number is RCP/26-27/0036 and the receipt from Your business is attached to this message. Thank you.
- On the ladder a new workspace starts with, each sent once
- 5 reminders
- Your time: the hours a reminder may go
- 10 am to 7 pm
- From not yet due to over 90 days
- 5 bands
- Part of Invoices & receipts, not an add-on
- Basic & up
What it does
Everything in Payment Reminders
- Reminders around the due date, by themselves
- They stop the moment a bill is paid
- From your own WhatsApp number, and by email
- Who owes you, customer by customer
- How old the money is, in 5 bands
- Remind: one message about the oldest bill
- A statement of account, as a PDF
- Two CSV files for your accountant
The reminder ladder
Before the due date, on it, and after
A new workspace reminds 3 days before, on the due date, 3 days after, 7 days after and 14 days after. Each goes once, between 10 am and 7 pm your time, and only while money is still owed.
- Your own ladder, up to 8 reminders
- Stop reminders for one invoice, or switch them off
- A reply from the customer lands in your inbox
- 3 days before
- On the due date
- 3 days after
- 7 days after
- 14 days after
Who owes you
Every customer who has not paid, and for how long
One tab lists each customer with what they owe, what is overdue and the oldest unpaid date, under the totals and how old the money is.
- Sort by Most owed, Oldest first or Name
- From before: what was owed when you started billing here
- Only invoices count; a proforma and a quotation do not
Remind
One message about the bill that has waited longest
Remind does not send a list. It sends one reminder about the oldest unpaid invoice, and shows you what will go, and where, first.
- With the link to the invoice and the ways to pay
- From your own number, in your business’s name
- It says how many more bills are unpaid
One reminder about INV/26-27/0014 — ₹3,000.00 to pay, due 8 Sep 2026 (35 days overdue). It is the bill that has waited longest; 1 more is unpaid, and a statement lists them all.
It goes from your own WhatsApp number and in your business's name, with the link to the invoice and the ways to pay.
A customer’s account
Every bill and payment, with the balance after each
Open a customer to see their account, oldest first. A voided payment or a cancelled bill is not removed: a second line takes it back, so an older statement still adds up.
- A statement of account as a PDF, sent when you are ready
- Its link works for 90 days
- An opening balance, entered once
For your accountant
Two files, for the period you choose
Export for accountant gives an admin two CSV files: the sales register, one row per invoice, and Payments, one row per receipt.
- A cancelled invoice keeps its row, at zero
- This or last month, this or last financial year, or your own dates
- Lists of what you billed and received, not a tax return
Two spreadsheet files (CSV) for the period you choose.
One row per invoice: number, date, customer, GSTIN, place of supply, taxable value, CGST, SGST, IGST, total, received, TDS and balance.
One row per receipt: receipt number, date, customer, GSTIN, the document it is for, amount, TDS, how it was paid and its reference.
These are lists of what you billed and received. They are not a tax return.
Drawn with the dashboard's own components, with sample data.
Getting started
Up and running in four steps
- 01
Send the bill
Issue an invoice with a due date. It goes from your own WhatsApp number and by email.
- 02
Reminders go by themselves
Unless you change the ladder: 3 days before, on the due date, 3 days after, 7 days after and 14 days after.
- 03
See who owes you
Open Invoices and the Who owes you tab: every customer with something unpaid, and how late it is.
- 04
Nudge, or send a statement
Remind sends one message about the oldest unpaid bill. Statement makes a PDF of the account.
Who it’s for
Built for these industries
Businesses that give customers time to pay. They are examples, not a list of customers.
- Traders & wholesalers
- Coaching institutes
- Agencies & freelancers
- Gyms & fitness studios
- Home services
- Healthcare & clinics
What it costs
Part of your plan, not an add-on
Payment reminders, Who owes you and statements are part of Invoices & receipts, on Basic, Pro and Enterprise. They are not on Free.
| Each month | Basic | Pro | Enterprise |
|---|---|---|---|
| Bills and quotations issuedInvoices, proformas and quotations, and each bill raised from a quotation or by a recurring bill; receipts, drafts, edits and reminders do not count | 300 | 1,500 | Unlimited |
| Customer emailsOne per address; shared with Bookings | 1,000 | 5,000 | 25,000 |
- The owner and admins are told at 80% of a month’s limit and again when it is used up. Pro gives 1,500 bills and quotations and 2,500 bookings a month.
- Payment reminders and statements go as utility messages.
- Meta bills each WhatsApp message to your own WhatsApp Business account at its own rates; Fliok adds no markup.
- Each WhatsApp message also counts toward your plan’s monthly message allowance.
- Customers pay you directly: your UPI ID, your bank account or your own payment gateway, under your agreement with it. Fliok never holds the money.
- On Basic, customer pages and PDFs carry “Powered by Fliok” and emails “Sent with Fliok”. Pro and Enterprise carry neither.
Said plainly
What it doesn’t do
It reminds, lists and reports. These are not part of it.
- Late feesReminders say what is owed and by when. Nothing is added to a bill for being late.
- Chasing a paid billThe balance is checked as each reminder is sent. A paid or cancelled invoice is never reminded.
- Credit and debit notesTo correct a bill, edit it as a new version, or cancel it and issue another.
- A tax returnThe two CSV files for your accountant are lists of what you billed and received. They are not a tax return.
- WhatsApp reminders for a proformaReminders about a proforma go by email only.
- Messages in other languagesThe WhatsApp reminders are in English, with fixed wording. You can reword the subject and opening line of most emails.
Got questions?
Frequently asked questions
Straight answers about Payment Reminders. Anything else, ask us.
When do payment reminders go out?
Unless you change it: 3 days before, on the due date, 3 days after, 7 days after and 14 days after. That is 5 reminders, each sent once, between 10 am and 7 pm in your time zone, and nothing goes on the day the invoice was issued. You can set your own ladder of up to 8 reminders, from 30 days before the due date to 90 days after it, or switch reminders off.
Will a customer who has paid still be reminded?
No. The balance is checked again at the moment each reminder is sent, so a paid or cancelled invoice is never chased, and after a part payment the reminder names what is still owed. A reminder that could not go for more than 2 days is dropped, not sent late. You can also press Stop reminders on one invoice.
How do I see who has not paid?
Open Invoices and the Who owes you tab. It lists every customer with something unpaid, what they owe and how late it is, under four figures: Owed to you, On invoices, From before and Overdue. The money is split by age (not yet due, 1–30 days, 31–60 days, 61–90 days and over 90 days), counted from each invoice’s due date, and the list sorts by Most owed, Oldest first or Name.
What does Remind send?
One reminder about the invoice that has waited longest, from your own WhatsApp number and by email, with the link to the invoice and the ways to pay. The dialog shows what will be sent, and where, before you press Send reminder.
Can I send a statement of account?
Yes. Statement makes one for this month, last month, this or last financial year, or dates you choose: the balance brought forward, each bill and payment, what is still to pay, and your UPI QR and bank details. It is made first, as a PDF, for you to look at, and it goes to the customer when you press Send. It shows the account as it stood on the day it was made, and its link works for 90 days.
A customer owed me money before I started billing here. Can I add it?
Yes. Enter it once as an Opening balance on that customer’s account. Money received against it is recorded like any other payment, and it shows under From before.
What do I give my accountant?
An admin presses Export for accountant and downloads two CSV files for a period: Invoices (the sales register) and Payments. They are lists of what you billed and received; they are not a tax return.
What do the reminders cost?
Payment reminders and statements go as utility messages. Meta bills each WhatsApp message to your own WhatsApp Business account at its own rates; Fliok adds no markup. Each WhatsApp message also counts toward your plan’s monthly message allowance. Reminders about a proforma go by email only.
Is a late fee added to an overdue bill?
No. Reminders say what is owed and by when. Nothing is added to a bill for being late.
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