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Real estate

WhatsApp for real estate: from portal lead to site visit

Portal, ad and website enquiries in one WhatsApp CRM, each with an owner, site visits booked from one link. All on Basic, AI agent included.

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How it works

The workflow, step by step

Each piece is a Fliok feature, with the plan it needs.

Template drafts

Messages you could submit to Meta

Drafts, not pre-approved: adapt and submit them. The category sets Meta’s charge.

More template examples
  • site_visit_confirmationUtility

    Hi {{1}}, your site visit to {{2}} is confirmed for {{3}} at {{4}}. Reply here if you need to change it.

    It confirms something the buyer booked, so it is utility.

  • visit_follow_upMarketing

    Hi {{1}}, thank you for visiting {{2}}. Would you like the floor plans and the current payment plan on WhatsApp?

    It encourages a purchase, so it is marketing.

  • new_launchMarketing

    Hi {{1}}, bookings for {{2}} in {{3}} open this weekend. Reply YES for the brochure and price list.

    A launch announcement is marketing.

Portals set their own terms: IndiaMART needs a paid seller account with the Leads API; JustDial connects through your account manager.

Brochures and price sheets go free-form only within 24 hours of the buyer’s last message; after that, use a template.

Got questions?

WhatsApp for real estate: questions

Anything else, ask us.

Can leads from 99acres and MagicBricks come into WhatsApp automatically?

If the portal can push leads to a web address, point it at your capture link and each lead lands in the CRM with its source. IndiaMART and JustDial have tested connectors; check other portals offer a lead push. Message a lead first with an approved template.

How do I stop two agents calling the same buyer?

Routing rules give each new lead one owner, a buyer who enquires twice is matched by phone and stays one lead, and calling lists deal each lead to one caller.

Will the AI quote prices?

Only prices in its brief; it is built not to invent one, and a quote older than 14 days gives way to the current price. The AI agent is on Basic and above.

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