Instagram comment replies: Every comment answered, in public or by DM
Comments and @mentions in one list: reply in public or by DM, hide or delete, and let the AI answer new ones.
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Price please? 😍
Thank you! We have sent you the details in a DM 💌
Also sent a DM with the details
Do you ship to Bangalore?
Loved styling this piece from @yourbrand!
- AI comment replies, until you switch them on
- Off
- Private reply per comment
- 1 DM
- To send that private reply
- 7 days
- The AI answers a comment at most once
- Once
What it does
Everything in Instagram Comment Replies
- Comments on posts, reels and stories
- @mentions of your account too
- Needs reply, All, Mentions and Hidden views
- Public reply under the comment
- One private DM reply, within 7 days
- Hide, show again or delete
- AI replies, off until an admin allows
- A details DM for price questions
- Ask people to follow you before the DM
- Comments on your Live answered by DM
- Send the DM to the past week’s comments
- Pick giveaway winners from comments
Moderation
One list for comments and mentions
Work through Needs reply: answer in public, send one DM, hide or delete.
- Agents reply and hide; admins delete
Price please? 😍
Thank you! We have sent you the details in a DM 💌
Also sent a DM with the details
Do you ship to Bangalore?
Loved styling this piece from @yourbrand!
AI comment replies · off by default
The AI answers new comments, once you say so
Once an admin switches it on, it answers each new top-level comment once, keeping prices out of public replies.
- Skips spam, complaints, emoji-only comments, tags and links
- At most 30 replies an hour, 10 on any one post
- Paid per reply from the AI wallet
Comment to DM
A DM for everyone who comments the word
Pick the post and the words; Fliok replies under the comment and sends the DM, after a follow-first ask if you want one.
- Comments during your Live too
- “Send to earlier comments” for the past 7 days
- Comments Instagram failed to pass on, caught every 15 minutes
Thanks for your comment! Tap below and I’ll send it to you.
Send it to me
Follow us first, then tap the button below and I’ll send it right over.
I’m following
Here’s the festive lookbook, with every look from the reel 👇
Drawn with the dashboard's own components, with sample data.
Getting started
Up and running in three steps
01Connect Instagram
Connect your professional account with Facebook in Settings, Integrations.
02Work the list
Open Needs reply, answer in public or by DM, and hide what does not belong.
03Let the AI help
An admin turns on AI comment replies; it answers each new comment once.
Who it’s for
Built for these industries
Businesses whose customers find them on Instagram and ask in DMs and comments.
- Fashion & Apparel
- Beauty & Wellness
- D2C Brands
- Food & Bakery
- Education & Coaching
- Travel & Tourism
Got questions?
Frequently asked questions
Straight answers about Instagram Comment Replies. Anything else, ask us.
New top-level comments on your posts, once each. It leaves alone your own comments, replies inside a thread, @mentions, hidden or answered comments, ones that are only emoji, tags or links, and comments older than six hours, and skips spam, abuse and complaints, which a person handles better.
Not unless your instructions allow it. When someone asks about price or details, the AI keeps its public reply short and, with the DM option on, sends the details in one private message.
Up to 30 replies an hour for the workspace and 10 an hour on any one post, so a busy post never fills with identical replies. Each reply is paid from the prepaid AI wallet, like a reply on WhatsApp.
Yes, once per comment and within 7 days of it, as Instagram allows; if the person writes back, the chat carries on in the Instagram inbox. An @mention can be answered in public only.
Yes, with a Comment to DM automation: pick one post or any post, the words to watch for, up to 5 public replies used in turn (or none) and the DM, with a link button. Instagram allows one private reply per comment, within 7 days of it, so each person gets the DM once; if they write back, the chat carries on in the Instagram inbox.
Yes. Switch on the follow ask in a comment automation: the private reply offers a “Send it to me” button, and anyone who does not follow you yet is asked to, with an “I’m following” button to tap. Fliok checks with Instagram each time; after three checks, or if Instagram cannot say, it sends the DM anyway, so nobody is left without it.
Yes, with a Live comment to DM automation: whoever comments a keyword during your Live gets the DM straight away, while the Live is on. Live comments are answered by DM only and are not kept in Fliok.
“Send to earlier comments” sends the automation’s DM to matching comments from the last 7 days, Instagram’s limit for a private reply: on its post, or on your 25 newest posts. It goes oldest first, once per person, with no public reply under days-old comments. And every 15 minutes Fliok checks your newest posts for comments Instagram failed to pass on, and answers those from the last 48 hours.
Pick one of your 24 latest posts and set the rules: a keyword, how many friends an entry must tag (up to 5), one entry per person or not, and up to 200 usernames to leave out. Fliok reads up to 20,000 comments and draws up to 20 winners and 10 backups at random. Every draw is saved, and you can DM the winners in one go, as a private reply to their winning comment within 7 days of it.
Agents and above can reply, and hide or show comments again; deleting a comment and switching AI replies on or off need an admin or the owner. Hiding and deleting work on comments under your own posts.
Keep exploring
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