AI Lead Follow-ups: Follow up every lead until they reply
Every lead who messaged you on WhatsApp gets a personal follow-up, written from their own chat, until they reply.
On Basic (₹1,999 a month) and above · on by default · ₹0.50 per follow-up sent, from the Fliok wallet · ₹100 of AI replies with your first paid plan (about 200 replies)
Hi, what would a full interior for a 2 BHK cost?
Hi Nandita! I have sent the quote for the 2 BHK package. Happy to explain any part of it.
Thanks. Need to check with my husband first, the budget is a bit tight.
Hi Nandita, hope you both had a chance to look at the 2 BHK quote. You said the budget was the main question. Ask me anything that would help you decide.
- The first follow-up goes within this time
- 24 hours
- Then day 3, 7, 14 and 30, then monthly
- Day 3 to 30
- Per follow-up sent, from the Fliok wallet
- ₹0.50
- Charged when the AI decides not to send
- Nothing
What it does
Everything in AI Lead Follow-ups
- First follow-up within 24 hours
- Then day 3, 7, 14 and 30, then monthly
- Written from what the lead actually said
- A new angle each time, never a repeat
- Any reply starts the rhythm again
- One-time templates, submitted to Meta for you
- Old leads from the last 120 days too
- Pauses if Meta rates your number red
The rhythm
Within a day, then day 3, 7, 14 and 30
The first follow-up goes within 24 hours of the lead’s last message. After day 30, it is once a month.
- Any reply starts it again from the beginning, after the AI has answered
- Never opted in to marketing: follow-ups stop 120 days after their last message
- Opted in: a monthly follow-up until they reply
- 1Within 24 hoursA normal chat message, inside WhatsApp’s 24-hour window
- 2Day 3A template written for this lead
- 3Day 7A new angle, not the last message again
- 4Day 14Written from what the lead said
- 5Day 30Still personal, still from their chat
- 6Then once a monthUntil they reply
Written for one person
Each message comes from the lead’s own chat
The AI reads the whole chat and writes from what the lead actually said: what they asked for, the quote they got, what held them back.
- Each follow-up takes a new angle instead of repeating the last one
- It is built not to invent offers, prices or deadlines
Is there a weekend batch? I work on weekdays.
Yes, Saturday and Sunday mornings. The fee details are in the brochure I just sent.
Ok will see
Hi Devansh, you had asked about the weekend batch because of your job. If the timing was the worry, tell me your hours and I will check which batch fits.
Templates and Meta
A template for each lead, then tidied away
After the 24-hour chat window, follow-ups are WhatsApp templates. The AI writes one for that lead, Fliok submits it to Meta and sends it once approved.
- The one-time template is removed afterwards, so your template list stays tidy
- Near Meta’s limit of 250 templates for an unverified business, Fliok asks you to verify
- Meanwhile it uses your approved templates, with the lead’s name and a personal line
- Written by the AI from this chat
- Submitted to Meta for approval
- Approved by Meta
- Sent to the lead
- Removed from your template list
Safety
It knows when to stay quiet
A daily limit is applied, and follow-ups pause on their own when Meta rates the number red or a person has had too many marketing messages.
- STOP or “Stop promotions” is honoured at once
- No follow-ups to won or lost leads, open orders, booked calls or opt-outs
- Old leads go out in small daily batches, warmest first
- A daily limit is applied
- Pauses if Meta rates the number red
- Pauses for a person who has had too many marketing messages
- STOP or “Stop promotions” is honoured at once
- Skips won or lost leads, open orders, booked calls and opt-outs
Drawn with the dashboard's own components, with sample data.
Getting started
Up and running in three steps
01It is already on
Follow-ups start by themselves in every workspace. One switch in AI controls turns them off.
02Keep the wallet topped up
Each follow-up sent costs ₹0.50 from the Fliok wallet. Nothing is charged when it does not send.
03Step in when you want
Replies land in your inbox as usual. Each lead also has a “Stop follow-ups” option.
Who it’s for
Built for these industries
Where these conversations are part of everyday selling.
- Real Estate
- Education & Coaching
- D2C Brands
- Healthcare & Clinics
- Travel & Tourism
- Automotive
Got questions?
Frequently asked questions
Straight answers about AI Lead Follow-ups. Anything else, ask us.
What does it cost?
Each follow-up sent costs ₹0.50 from the Fliok wallet ($0.0075 from a dollar wallet). Nothing is charged when the AI decides not to send. Meta’s own charge for a template is separate, as for any template.
Does it message people who never opted in?
It only follows up people who messaged you first. For someone who never opted in to marketing, follow-ups stop 120 days after their last message; opted-in leads keep getting a monthly follow-up until they reply. STOP or “Stop promotions” is honoured at once, and anyone who opted out is never messaged.
How do I turn it off?
It is on by default in every workspace. One switch in AI controls turns it off for the whole workspace, and each lead has a “Stop follow-ups” option for just that person.
Does it follow up my old leads?
Yes. It covers new leads and old leads who wrote in during the last 120 days. Old leads are sent in small daily batches, warmest first.
How long does Meta take to approve a template?
Usually minutes, and it can take up to a day. The first follow-up does not wait: it is a normal chat message, sent while WhatsApp’s 24-hour chat window is open. If Meta’s limit of 250 templates for an unverified business is near, Fliok asks you to verify your business and uses your approved templates meanwhile.
Does it work on Instagram?
It works on WhatsApp. Instagram chats get a follow-up only inside Instagram’s 24-hour window, since Instagram has no templates.
Keep exploring
Related products
One contact record links every chat, campaign and sale.
Every lead gets a follow-up, written just for them
On Basic (₹1,999 a month) and above · on by default · ₹0.50 per follow-up sent, from the Fliok wallet.
Free forever plan · Keep your WhatsApp app