Billing
Does my WhatsApp account have to be billed in rupees by 31 December 2026?
Yes, if Meta bills your business in India (the Sold-To country in Meta's Billing Hub). Meta's pricing page says every WhatsApp Business account of such a business must be billed in INR by 31 December 2026, and from 1 January 2027 Meta no longer delivers messages from the ones that are not. An account already billed in INR needs nothing. Fliok reads the currency Meta bills each connected account in, once a day. If yours is billed in another currency, Number health lists it and owners and admins see a line across the app. Meta does not change a currency in place: its currency migration copies the account into a new one billed in INR. Your number moves across, your templates are copied under new template ids, and the old account stops sending. Fliok then has to be pointed at the new account, so message us and we will do the move with you. Meta's migration does not take accounts that also use the WhatsApp Business app (coexistence); for those, message us first.
Billing
More answers on this
- What does the plan fee cover, and who bills WhatsApp messages?The plan fee (Basic ₹1,999 or Pro ₹4,499 a month in India, excluding 18% GST; $29 or $65 a month in US dollars outside India) pays for the platform.Read more
- Where do I add my card for WhatsApp charges?On Meta, not in Fliok: Meta bills WhatsApp message charges directly to your WhatsApp Business account. In Fliok, open Meta payments in the menu.Read more
- What does WhatsApp cost through Fliok?Two separate bills: Meta charges for the WhatsApp messages you send, and Fliok charges its plan fee and the AI you use.Read more
- If Fliok changes its prices, does my subscription change?No. Your subscription keeps the price you subscribed at for as long as it keeps renewing, and Plan & billing shows what you pay.Read more
- What happens when I reach my monthly message allowance?Each plan sets how many outgoing messages Fliok sends for you in a calendar month: 100 on Free, 10,000 on Basic, 100,000 on Pro and no limit on Enterprise.Read more
- How do I cancel?The workspace owner can cancel from Settings, Billing. Cancelling stops the next renewal; you keep the plan until the end of the period you have paid for.Read more
Still need help?
Email hello@fliok.com or use the contact form. We reply within one business day, Monday to Saturday, 9 AM to 7 PM IST.