Catalog and ads
Can I create Click-to-WhatsApp ads in Fliok?
Yes, on Basic and above. On the Ads page, connect your ad account and Facebook Page, then create an ad: who sees it, a daily budget, an image, a video or a carousel, and the message customers send you. It is saved paused, and nothing is spent until an admin publishes it and confirms the budget. The Ads page then shows spend, conversations, cost per conversation and the leads each ad brought in. An ad can be a single image, a video or a carousel. A video runs 3 to 60 seconds, is square (1:1), portrait (4:5) or landscape up to 1.91:1, and is at least 600 pixels wide; Fliok takes video files up to 100 MB. A carousel has 2 to 10 cards people swipe through, each with its own headline and a square picture of at least 600 × 600 pixels, a square video of up to 60 seconds, or a product from your catalog. Every card’s button opens the chat. Fliok checks these limits as you add each file, so a file Meta would refuse is caught before the ad is made. Catalog ads aren’t available for ads that open a chat. Meta runs catalog ads only to websites, not to chats. To show your products, make a carousel and add them from your catalog.
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Catalog and ads
More answers on this
- How do I set up my product catalog?Open Catalog in the sidebar and connect with Facebook. Pick the catalog you already have in Meta, or create a new one, and Fliok links it to your…Read more
- Why can’t I send products from my number?Meta refuses product messages from a number shared with the WhatsApp Business app (coexistence), so sending products needs a number connected to the…Read more
- Where do customers’ orders go?A cart a customer sends arrives in their conversation as an order, with each item, its quantity and price, and the total.Read more
- Can customers pay inside WhatsApp?Yes, with WhatsApp Pay, on Basic and above, for businesses in India, in rupees.Read more
- Can one ad open WhatsApp or Instagram Direct?Yes, with the WhatsApp + Instagram ads add-on, on Basic and up: ₹499/month in India, excluding 18% GST, or $9/month outside India, and 10% less billed…Read more
- How do I tell Meta which ad leads became customers?Connect the Meta Conversions API, on Basic and above, and Fliok reports what became of each Click-to-WhatsApp ad lead to your own Meta dataset.Read more
- Can Facebook and Instagram lead form answers come into Fliok?Yes, on Basic and above: answers to the instant forms on your Facebook and Instagram ads arrive in your CRM as leads.Read more
Still need help?
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