Catalog and ads
How do I set up my product catalog?
Open Catalog in the sidebar and connect with Facebook. Pick the catalog you already have in Meta, or create a new one, and Fliok links it to your WhatsApp number. Then add products in Fliok or bring in the ones already in your catalog; every change is mirrored to Meta. The catalog is on every plan.
Catalog and ads
More answers on this
- Why can’t I send products from my number?Meta refuses product messages from a number shared with the WhatsApp Business app (coexistence), so sending products needs a number connected to the…Read more
- Where do customers’ orders go?A cart a customer sends arrives in their conversation as an order, with each item, its quantity and price, and the total.Read more
- Can I create Click-to-WhatsApp ads in Fliok?Yes, on Basic and above, in early access while Meta reviews our access to its ads tools (write to us to try it).Read more
Still need help?
Email hello@fliok.com or use the contact form. We reply within one business day, Monday to Saturday, 9 AM to 7 PM IST.