Invoices and bookings
How does GST work on my bills?
Your bills carry GST only if you say you are registered for it; a new business starts as Not registered for tax, with no tax on its bills. An admin chooses how the business is registered in the business details, under Tax. Registered for GST: your invoices are tax invoices, GST is added on each line and your GSTIN is printed. GST composition scheme: your invoices are bills of supply, no tax is shown and your GSTIN is printed. Not registered for tax: no tax is shown and no tax number is printed. Outside India the choices are Another sales tax, with one rate per line under the name you give it, such as VAT, or Not registered for tax. When you are registered for GST, each line takes a rate from 0 to 40% (0, 5, 18 and 40 are one tap), prices are entered before tax, and you can add an HSN or SAC code to a line. You choose the customer’s state, or enter their GSTIN: the same state as yours gives CGST and SGST, another state gives IGST. Fliok checks your GSTIN’s check digit and that it matches your state, and bills with GST are in rupees. What it does not do: it does not produce e-invoices (an IRN or a signed e-invoice), e-way bills, credit or debit notes, or GST returns. If you tick that your yearly turnover is above ₹5 crore, the settings remind you that e-invoices are made on the e-invoice portal, not in Fliok. The sales register exports as a CSV with the taxable value and the CGST, SGST and IGST of each bill, for your accountant. Fliok works the tax out from what you enter. It is not tax advice: ask your accountant how your business should bill.
Invoices and bookings
More answers on this
- How do I send my first invoice?Switch on Invoices & receipts, add your business name, then press New invoice: the bill goes to your customer on WhatsApp and by email.Read more
- How do I send a quotation, and what happens when it is accepted?Open Invoices and press New quotation: the customer gets a PDF with a link where they accept it, ask for a change or decline.Read more
- What is the difference between editing, cancelling and voiding?Edit changes a bill and keeps the old copy, Cancel withdraws a bill for good, and Void undoes a payment you recorded by mistake.Read more
- How do my customers pay an invoice?Every bill shows what is owed and how to pay it: a UPI QR for the exact amount, your bank details, and Pay online through your own Razorpay account.Read more
- How do payment reminders work?Fliok reminds a customer about an unpaid invoice around its due date, and stops the moment the invoice is paid or cancelled.Read more
- How do I bill a customer every month?Set up a recurring bill: Fliok raises the bill on each date and sends it, and your customer pays it the usual way.Read more
- Who has not paid me, and how do I send a statement?Open Invoices and the Who owes you tab: it lists every customer with something unpaid, what they owe and how late it is.Read more
- How do I set up my booking page?Switch on Bookings, add one thing customers can book, and share the link: the page takes bookings and sends the confirmations and reminders.Read more
- Can I take an advance for a booking?Yes. Switch on Ask for an advance, and a booking is confirmed once the customer has paid; until then its time is kept for them.Read more
- Can customers pick a staff member?Yes. Add the people who take bookings, and your booking page asks Choose who, with Anyone available as one of the choices.Read more
- How do reschedules, cancellations and no-shows work?A customer can move or cancel a booking with the Manage booking button in their messages, until the booking starts; your team can do the same from…Read more
- How do review requests work, and why can’t I hide bad ones?Switch a request on and each customer gets one message after they pay an invoice, or after their visit, asking how it went.Read more
- Why did my customer not get the WhatsApp message?Open the invoice or the booking and look at what was sent: every message that did not go says why, and the email still goes when there is an address.Read more
- What are the limits on invoices and bookings, and what counts?Invoices and bookings are part of Basic, Pro and Enterprise, each with a monthly limit; they are not on Free and are not add-ons.Read more
- Can a bill show names in Hindi, Bengali or Tamil?Yes, in 8 Indian scripts: a name, an address or an item typed in one of them prints that way on the PDF.Read more
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