Invoices and bookings
Can a bill show names in Hindi, Bengali or Tamil?
Yes, in 8 Indian scripts: a name, an address or an item typed in one of them prints that way on the PDF. Hindi and Marathi (Devanagari), Bengali, Gujarati and Tamil print exactly as written. Punjabi (Gurmukhi), Telugu, Kannada and Malayalam print too; a few rare letter combinations are drawn in a plainer form, and they still read correctly. Odia, Urdu and other scripts, and emoji, are not printed yet and come out as empty boxes on the PDF, so write those names in English. This is about the PDF. The bill’s page in the customer’s browser shows whatever you typed. The WhatsApp messages themselves are in English with fixed wording, and the app’s screens are in English; you can reword the subject and opening line of each email.
Invoices and bookings
More answers on this
- How do I send my first invoice?Switch on Invoices & receipts, add your business name, then press New invoice: the bill goes to your customer on WhatsApp and by email.Read more
- How do I send a quotation, and what happens when it is accepted?Open Invoices and press New quotation: the customer gets a PDF with a link where they accept it, ask for a change or decline.Read more
- What is the difference between editing, cancelling and voiding?Edit changes a bill and keeps the old copy, Cancel withdraws a bill for good, and Void undoes a payment you recorded by mistake.Read more
- How do my customers pay an invoice?Every bill shows what is owed and how to pay it: a UPI QR for the exact amount, your bank details, and Pay online through your own Razorpay account.Read more
- How do payment reminders work?Fliok reminds a customer about an unpaid invoice around its due date, and stops the moment the invoice is paid or cancelled.Read more
- How do I bill a customer every month?Set up a recurring bill: Fliok raises the bill on each date and sends it, and your customer pays it the usual way.Read more
- Who has not paid me, and how do I send a statement?Open Invoices and the Who owes you tab: it lists every customer with something unpaid, what they owe and how late it is.Read more
- How does GST work on my bills?Your bills carry GST only if you say you are registered for it; a new business starts as Not registered for tax, with no tax on its bills.Read more
- How do I set up my booking page?Switch on Bookings, add one thing customers can book, and share the link: the page takes bookings and sends the confirmations and reminders.Read more
- Can I take an advance for a booking?Yes. Switch on Ask for an advance, and a booking is confirmed once the customer has paid; until then its time is kept for them.Read more
- Can customers pick a staff member?Yes. Add the people who take bookings, and your booking page asks Choose who, with Anyone available as one of the choices.Read more
- How do reschedules, cancellations and no-shows work?A customer can move or cancel a booking with the Manage booking button in their messages, until the booking starts; your team can do the same from…Read more
- How do review requests work, and why can’t I hide bad ones?Switch a request on and each customer gets one message after they pay an invoice, or after their visit, asking how it went.Read more
- Why did my customer not get the WhatsApp message?Open the invoice or the booking and look at what was sent: every message that did not go says why, and the email still goes when there is an address.Read more
- What are the limits on invoices and bookings, and what counts?Invoices and bookings are part of Basic, Pro and Enterprise, each with a monthly limit; they are not on Free and are not add-ons.Read more
Still need help?
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