Customer Success Stories
See how 210,000+ businesses use Fliok to drive revenue, automate support, and engage customers on WhatsApp.
How LearnPro Academy Achieved 4X Student Engagement
Before Fliok
22%
Student Engagement
After Fliok
88%
Student Engagement
LearnPro Academy, one of India's fastest-growing EdTech platforms, was struggling to keep students engaged between live classes. Email open rates were dismal at 22% and push notifications were being ignored entirely by over 70% of students.
After integrating Fliok, the team launched WhatsApp broadcasts for daily doubt-clearing sessions, study tips, and live class reminders. A chatbot handled first-level doubt resolution 24/7, allowing educators to focus on complex queries. The live chat feature enabled support agents to handle escalations instantly.
Within 90 days, student engagement soared to 88%. Revenue from upselling advanced courses doubled, and support ticket volume dropped by half — because students were now getting answers instantly on WhatsApp rather than waiting for email responses.
"Fliok transformed how we communicate with our 5 million students. The WhatsApp chatbot alone handles 80% of doubt queries — our educators now focus on what they love: teaching."
Alok Kumar
VP Marketing, LearnPro Academy
4X
Student Engagement
2X
Course Revenue
50%
Fewer Support Tickets
88%
WhatsApp Open Rate
LearnPro Academy
5M+ Students · India
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