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Wati alternative

Fliok vs Wati, side by side

Wati is a global platform with more channels than WhatsApp; Fliok is a WhatsApp-only platform built for Indian businesses. Here is how their plans compare, with every Wati fact taken from Wati’s own pages as of 4 October 2026.

Wati facts from wati.io/pricing and wati.io, read on 4 October 2026. Prices change: check their current page.

Side by side

Fliok and Wati, fact by fact

Every Wati cell links the page it came from. Where their page did not say something, the cell says so instead of guessing.

What is comparedFliokWati
Paid plans (India, per month)Basic ₹1,500, Pro ₹3,200, + 18% GST. Annual billing about 10% cheaper. Enterprise by contract.fliok.com/pricingGrowth ₹2,999, Pro ₹6,499, Business ₹18,499 billed monthly; ₹26,388, ₹58,788 and ₹1,77,588 billed yearly. Annual saves up to about 25%.wati.io/pricing, 4 Oct 2026
Free plan or trialFree plan: 100 contacts, 1 user, 100 outgoing messages a month, no broadcasts. 7-day free trial on your first upgrade.The Free plan7-day free trial. A Flexi pay-as-you-go plan: ₹999 one time, returned as message credits for up to 500 messages, single user.wati.io/pricing, 4 Oct 2026
WhatsApp message chargesBilled by Meta to your own WhatsApp Business account at Meta’s rates. No markup.API pricing in India“Additional charges apply for template messages”, per Wati’s rate card.wati.io/pricing, 4 Oct 2026
Team seats6 on Basic (1 owner + 5), 15 on Pro, unlimited on Enterprise.fliok.com/pricingGrowth: 3 users. Pro: 5 users (more at $24 a user a month). Business: 5 users (more at $69).wati.io/pricing, 4 Oct 2026
AI agent pricingOn Basic and above: ₹0.10 per AI reply sent, from a prepaid wallet (18% GST added at top-up). No bundle or add-on to buy.AI sales agentPlans include Wati AI credits: 2,000 on Growth, 5,000 on Pro, 20,000 on Business, with 1, 2 or unlimited AI agents.wati.io/pricing, 4 Oct 2026
Keep the WhatsApp Business App (coexistence)Yes, on every plan, Free included.How coexistence worksThe Flexi plan lists “Sync your WhatsApp Business App with Wati to chat and send campaigns”.wati.io/pricing, 4 Oct 2026
Channels besides WhatsAppWhatsApp only, plus a website chat widget that opens WhatsApp.Instagram DM and comment automation, Facebook Messenger and WhatsApp Business Calling.wati.io/pricing, 4 Oct 2026
Size, as the vendor states itA newer, smaller platform. We do not publish customer counts.“Trusted by 16,000+ businesses across 190+ countries.”wati.io, 4 Oct 2026

Wati facts as of 4 October 2026. If anything here is out of date, please tell us and we will correct it.

Which one fits

Who should choose which

Both are reasonable choices. These are the situations where each one is the better fit.

Choose Wati if…

  • You want one inbox for WhatsApp, Instagram and Facebook Messenger, or WhatsApp calling and voice AI.
  • You need several WhatsApp numbers on one account (Wati’s Business plan lists multiple numbers).
  • You sell internationally and want a platform used in 190+ countries.
  • You want AI credits bundled into the plan, or HubSpot and Salesforce integrations, which Wati lists on its higher plans.

Choose Fliok if…

  • You want a lower starting price in India: Fliok Basic is ₹1,500 a month plus GST, against Wati Growth at ₹2,999 billed monthly.
  • You want a free plan you can stay on, not only a trial.
  • You want coexistence with the WhatsApp Business App on every plan, and a CRM with IndiaMART and JustDial capture built in.
  • You would rather pay for AI per reply (₹0.10, from the Basic plan) than in credit bundles.

Moving to Fliok from another platform

  1. 1Release the number. A WhatsApp number can be connected to only one provider at a time. If the number is also on the WhatsApp Business App, disconnect it in the app under Settings → Account → Business platform (do not uninstall the app). For a number used only on the API, ask your current provider how they release it; Meta documents how business phone numbers are managed.
  2. 2Connect it to Fliok. Sign up, then choose to keep using the WhatsApp Business App (coexistence) or connect a Cloud API number. Meta’s embedded signup walks you through it.
  3. 3Bring your templates. Approved templates belong to your WhatsApp Business Account, not to the platform. If you connect the same account, the Templates page can sync them, and a nightly check imports any Fliok has not seen. On a new account, recreate them in Fliok and submit them to Meta.
  4. 4Bring your contacts. Export a CSV from your old platform and import it into Fliok (Basic and above). Contacts are also created automatically as customers message you.
  5. 5Rebuild your automations. Chatbot flows, auto replies, CRM automations and the AI agent are on Basic and above, and the AI agent can draft its settings from your website.

Chat history held by your old platform stays there, so export it before you leave if you need it. With coexistence, Meta can share up to six months of the phone app’s chats with Fliok.

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See for yourself, free

Connect your number on the Free plan, no card, and compare on your own chats.

Free forever plan · Keep your WhatsApp app · GST invoice on every payment