AI assistant
Set up the AI assistant
Get Fliok's AI assistant answering customers on WhatsApp: check what's ready, add your business details, test it with Try it, and switch it on.
Transcript
In this video, you'll set up Fliok's AI assistant, so it can answer your customers on WhatsApp for you. Open AI assistant. This checklist shows what it needs. Your plan, wallet and WhatsApp number are ready. Two things are left: your business details, and the switch. Scroll down to Business details. If you have a website, Fliok can read it and draft these for you. Or write them yourself: what you sell, then your prices, delivery and opening hours. The assistant only says what you write here. Then click Save business details. Before you switch it on, test it. Type what a customer might ask, and click Try. Nothing is sent to WhatsApp. It answers from your business details, the way it would on WhatsApp. When you're happy, switch it on. Now it answers your customers, and hands the chat to your team when someone asks for a person. You can switch it off any time, here, or from the sidebar. For more short guides, look for the Watch how button at the top of the page.