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Chatbots and forms

Collect details with a WhatsApp form

Build a form that opens inside WhatsApp, so customers can send their name, a day and a time without leaving the chat.

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Transcript

In this video, you'll build a form that opens right inside WhatsApp. In Forms, click New form, and give it a name. Pick a starter. Book an appointment asks for a name, a day and a time. Then click Create and open. Change the title and the questions in your own words. The preview shows roughly how it looks on a phone. Click Publish. Then send the form from a chat or a bot, and the answers come back into the conversation. For more short guides, look for the Watch how button at the top of the page.

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