Inbox
Assign a chat to a teammate
Hand a WhatsApp conversation to the right person on your team, see who owns which chat at a glance, and filter the inbox to your own chats or the ones nobody has picked up yet.
Transcript
In this video, you'll hand a chat to a teammate, and see who owns which chat. Rahul wants croissants for his café every morning. Arif handles wholesale orders, so open Rahul's chat. At the top of the chat, Assigned to shows who owns it. Pick Arif Khan. If Arif has notifications turned on, Fliok tells him right away. In the chat list, each assigned chat shows its owner's initial. Click Unassigned to see the chats nobody has picked up yet, or Mine for your own. To hand over several chats together, click Select, tick the chats, and choose a teammate. For more short guides, look for the Watch how button at the top of the page.