Auto replies and rules
Set a welcome and away message
Greet new customers on WhatsApp the moment they write, and let people know when you are closed, with Fliok's auto replies.
Transcript
In this video, you'll set up a welcome message and an away message. Open Automations, and click the Auto replies tab. Switch on the Welcome message, and write what a new customer should get. The preview shows it on the right. The Away message goes out when someone writes outside your working hours. Switch it on, and write it too. Set your opening days and times under Working hours, then click Save changes. Now, when a new customer writes, they get your welcome right away. For more short guides, look for the Watch how button at the top of the page.